Terms and Conditions

Effective Date: 8/13/2026
Last Updated: 8/13/2026

These Terms and Conditions (“Terms”) govern your access to and use of the VitalCare Corporation’s (VitalCare) website and related online services.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.

Informational Purposes Only

Information provided on the VitalCare website is intended for general informational purposes and does not constitute medical, mental health, legal, or other professional advice.

Use of this website does not establish a clinician-patient relationship with VitalCare or any VitalCare provider.

A clinician-patient relationship is established only through VitalCare’s applicable intake, consent, and service processes.

Not for Emergencies

This website, general email addresses, online inquiry forms, and appointment-reminder systems are not intended for emergencies or urgent clinical needs.

If you are experiencing an emergency or believe that you or another person is in immediate danger, call 911 or go to the nearest emergency department.

Do not use website forms, email, or appointment-reminder messages to communicate urgent or emergency information.

Scheduling and Appointment Requests

Submitting an appointment request, inquiry, or other communication through this website does not guarantee an appointment or establish a clinician-patient relationship.

Appointments are confirmed only after confirmation from VitalCare or through an authorized scheduling system.

Clients remain responsible for complying with VitalCare’s applicable scheduling, cancellation, late-cancellation, and no-show policies.

Appointment Reminders

VitalCare may offer optional appointment-reminder and scheduling communications through telephone calls, voicemail, email, text message, or other electronic methods.

Appointment reminders are provided as a convenience. Failure to receive an appointment reminder does not cancel an appointment or relieve a client of responsibility for managing scheduled appointments or complying with applicable cancellation and attendance policies.

SMS/Text Messaging Terms

If you elect to receive text messages from VitalCare, you authorize VitalCare and service providers acting on VitalCare’s behalf to send communications related to your appointments and services to the mobile telephone number you provide.

Messages may include appointment confirmations, appointment reminders, scheduling information, cancellation or rescheduling information, and related administrative communications.

Message frequency varies.

Message and data rates may apply.

You are responsible for ensuring that the telephone number you provide is accurate and belongs to you or that you are otherwise authorized to receive communications at that number.

You may opt out of text-message reminders at any time by contacting VitalCare.

Your decision not to receive text-message appointment reminders will not affect your eligibility to receive health care services from VitalCare.

Wireless carriers are not responsible for delayed or undelivered messages.

Text messaging may not always be completely secure. VitalCare seeks to limit the amount of sensitive information contained in text-message communications.

Do not use appointment-reminder text messages for emergencies or urgent clinical concerns.

Email and Electronic Communications

If you communicate with VitalCare electronically, you acknowledge that ordinary email and certain other electronic communication methods may involve privacy and security risks.

VitalCare uses reasonable safeguards appropriate to the communication method and applicable law.

Please use VitalCare’s designated secure systems when instructed to do so for communications containing sensitive health or clinical information.

Privacy

Use of this website is also subject to VitalCare’s Privacy Policy.

Health information created or maintained in connection with health care services is governed by VitalCare’s Notice of Privacy Practices and applicable federal and state privacy and confidentiality laws.

Acceptable Use

You agree not to:

Use the website for unlawful, fraudulent, threatening, abusive, or harmful purposes
Attempt to gain unauthorized access to VitalCare systems, accounts, networks, or data
Interfere with the operation or security of the website
Introduce malicious software or harmful code
Impersonate another individual
Submit false or misleading information
Use automated systems to access or collect information from the website in a manner that interferes with its operation
Violate the rights or privacy of VitalCare, its clients, employees, providers, or other individuals

VitalCare may restrict or terminate access to online services when reasonably necessary to protect its systems, operations, users, or legal rights.

Intellectual Property

Unless otherwise indicated, the content of this website, including text, graphics, logos, designs, and other materials created by or for VitalCare, is owned by or licensed to VitalCare and is protected by applicable intellectual-property laws.

You may view and use website materials for personal, noncommercial purposes. You may not reproduce, distribute, modify, publish, or commercially exploit website materials without authorization from VitalCare or the applicable rights holder.

Third-Party Services and Links

The website may include links to or integrations with third-party services.

VitalCare is not responsible for the content, availability, security, or privacy practices of independent third-party websites or services.

Use of a third-party service may also be governed by that provider’s terms and privacy policies.

Website Availability and Accuracy

VitalCare makes reasonable efforts to maintain accurate and current information but does not guarantee that all website information will always be complete, current, or error-free.

Services, provider availability, insurance participation, pricing, policies, and other information may change.

VitalCare may modify, suspend, or discontinue website functionality at any time.